Return Policy

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We value your business and your satisfaction is what  matters most. If you are not satisfied with your purchase, you may return it to us following these guidelines:

• All returns do require a Return Authorization Number. Please contact us by email at info@shirleyshome.com for a Return Authorization Number. This number must be clearly displayed on the outside of the return package.
• Shipping charges, either way, are not refundable.
• Returns must be requested within 30 days of the original ship date.
• Products must be returned in original packaging and in original condition.
• Returns will be subject to a 25% restocking charge.
• Returns must be shipped back to us, to the address noted in the upper right hand corner of your original packing  slip.
• ”Special Buy” items are final sales and cannot be returned.
• Unauthorized returns will be refused.
• Credit will be issued for merchandise only upon receipt and inspection  of returned merchandise, less restocking charge and handling fee.

For products that are received damaged or with defects, please contact us via email at info@shirleyshome.com and we will assist you with a replacement or a refund. Please note that  you MUST retain the original packaging/box that the item came in for  the claim to be handled appropriately by us or the carrier.

We make every attempt to avoid errors in pricing,  product information and product availability. If an error does occur, we  reserve the right to correct it and we apologize for any inconvenience  it may cause.